Managers matter: how to build capacity in the often neglected middle layer
Middle managers are the workhorses of an organisation. They not only produce work but they also manage most of the people. Managers matter. But their needs are often neglected.
The power of asking “what,” instead of “why”
Considered the impact of how you phrase a question on the person that you are speaking to. Whether you start your question with "what" or "why" affects the response you get.
5 insights on leading change
Leading change involves a lot more than delivering different business processes. A lot of the work for leading successful change comes in preparation, both in upskilling leaders and supporting those affected
Why aren’t I making a change I know I want to make?
I really really want to change this but keep not doing it. Why am I finding this so hard?
Be prepared! A four-stage checklist for addressing difficult conversations
Here are the four steps to follow to help you have the conversation and make it a better and more productive experience on both sides.
Navigating Transitions: Retirement
How can you have a smooth transition from a demanding and purpose-driven role to retirement without having a crisis of identity?